Privacy Policy

Effective Date: May 9, 2025

Shelby Emergency Assistance (“SEA,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or support our mission. This Privacy Policy outlines how we collect, use, and safeguard your information through our website at shelbyemergencyassistance.org.

1. Information We Collect

We may collect both personal and non-personal information when you interact with us online:

Personal Information

You may voluntarily provide us with personal details such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation or payment information

  • Employment history (for job seekers)

  • Household or income information (for support services)

Non-Personal Information

Collected automatically via cookies or analytics tools:

  • Browser type

  • IP address

  • Pages visited

  • Time and date of access

  • Referring website

2. How We Use Your Information

SEA may use your information to:

  • Provide emergency assistance and connect you with appropriate services

  • Process and acknowledge donations

  • Share updates, impact stories, and upcoming events (with your consent)

  • Improve our website and service offerings

  • Comply with legal and reporting obligations (especially for grants or audits)

3. Sharing of Information

We do not sell or rent your personal information. Your data may be shared with:

  • Trusted third-party vendors who help us manage our website, donations, or communications

  • Partner agencies when coordinating support services (with your permission)

  • Legal or regulatory bodies, only when required by law

All third parties are required to maintain confidentiality and protect your data.

4. Cookies and Tracking

Our site uses cookies to improve functionality and understand user behavior. You can disable cookies through your browser settings, but some features may not work as intended.

5. Your Rights and Choices

You have the right to:

  • Opt out of emails or text communications at any time

  • Request access to, correction, or deletion of your personal data

  • Withdraw consent for data use, where applicable

Contact us at office@shelbyemergencyassistance.com to make any of these requests.

6. Data Security

We take reasonable administrative, technical, and physical steps to protect your information. While no system is entirely secure, we strive to use best practices to minimize risk.

7. External Links

SEA’s website may link to other sites. We are not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here, and the updated date will reflect the most recent version.

10. Contact Us

For questions about this policy or your data, please reach out to:

Shelby Emergency Assistance

P.O. Box 18, Montevallo, AL 35115, US
(205) 665-1942
office@shelbyemergencyassistance.com
shelbyemergencyassistance.org